5z7770's Privacy Policy — Your information is safe with us

Section 1

1. Introduction and Purpose of This Policy

5z7770 ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. This privacy policy explains in detail how the personal information you provide while using our website is collected, used, shared and kept secure.

This privacy policy applies to all services, products and digital platforms of 5z7770. By creating an account or using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

Our goal is to manage your information with complete transparency. 5z7770 believes that your privacy is a fundamental right and we are committed to respecting that right.

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1.1 Scope of Policy Application

This privacy policy applies only to 5z7770's own platform. We are not responsible for the privacy practices of third-party websites or services. We recommend reviewing the privacy policy of any external site linked from our platform.

Section 2

2. Information We Collect

5z7770 collects only the information necessary to provide our services. We never collect excessive or unnecessary information.

2.1 Information You Provide Directly

When you create an account or use our services on our platform, we may collect the following information:

• Full name and date of birth (for age verification — persons under 21 years of age cannot register)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Home address
• Preferred payment method details (such as: bKash number, Nagad number, Rocket number, Upay number or bank account information)
• Password (stored in encrypted form)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Login time and session duration
• Pages visited and links clicked
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

We keep records of all your financial transactions — deposits, withdrawals, bonus receipts and gaming activity. This information is used to ensure responsible gaming and to prevent fraudulent activity.

Section 3

3. Purpose of Information Use

5z7770 uses collected information only for specific and legitimate purposes. We never use your information in unauthorised ways.

Section 4

4. Sharing and Disclosure of Information

5z7770 does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

4.1 With Service Providers

Certain information may be shared with selected third-party service providers for the operation of our platform — such as payment processors, technology infrastructure providers and game software companies. These providers operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed as required by a legal order, court directive or valid request from a regulatory authority. In such cases we will only provide information within the limits of the legal requirement.

4.3 Fraud Prevention

Information may be shared with relevant authorities to assist in investigations into money laundering, fraud or other illegal activity.

4.4 Business Restructuring

If 5z7770 undergoes a merger, acquisition or business restructuring, necessary information may be shared with the relevant parties. However, you will be notified in advance in such cases.

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Outside the circumstances mentioned above, we will not disclose any information to third parties without your full written consent.

Section 5

5. Cookies and Tracking Technologies

5z7770 uses cookies and similar technologies to improve user experience and analyse platform performance.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the basic operation of the platform — maintaining login sessions and ensuring security. These cookies cannot be disabled.
• Performance Cookies: These cookies are used to understand how the platform is being used and to improve services.
• Preference Cookies: To remember your language preferences, game history and other personalised settings.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not function properly.

Section 6

6. Data Security Measures

5z7770 has implemented industry-standard technical and organisational measures to ensure the security of your information.

6.1 Technical Security

• SSL/TLS Encryption: All data transmission on our platform is protected through 256-bit SSL encryption.
• Encrypted Storage: Sensitive information (passwords, payment details) is stored in encrypted form.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular third-party security assessments are conducted to ensure platform security.

6.2 Organisational Security

• Only authorised staff can access your information.
• All staff are required to comply with confidentiality obligations.
• Regular training on data protection is provided.
• Specific procedures are followed to quickly identify and address data breach incidents.

6.3 Steps in the Event of a Data Breach

If your information is put at risk for any reason, we will notify you as soon as possible and help you take the necessary protective steps.

Section 7

7. Data Retention Period

5z7770 retains your information only for as long as it is necessary to provide services or is required to be kept under legal obligations.

7.1 Active Accounts

While your account is active, we retain your complete profile information, transaction history and records of gaming activity.

7.2 When an Account Is Closed or Inactive

Even after an account is closed, certain information may be retained for several years due to legal and regulatory obligations. This applies in particular to financial records and identity verification documents.

7.3 Requests to Delete Information

After legal obligations have been fulfilled, you may request that your information be deleted. Please contact us at [email protected] regarding this.

Section 8

8. Your Rights and Controls

Every user registered on the 5z7770 platform has the following rights regarding their personal information:

8.1 Right of Access

You may request a copy of the information we hold about you at any time. We will provide it within a reasonable time after receiving your request.

8.2 Right to Rectification

If there is any error in your information, you may request that it be corrected. Some information can be changed directly from account settings; for other cases please contact us.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing or optional communications and may stop such communications at any time.

8.5 Right to Data Portability

Upon your request, we will provide your information in a standard, machine-readable format so that you can use it elsewhere if needed.

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To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat. We will process your request as soon as possible.

Section 9

9. Protection of Minors

5z7770 strictly does not allow registration by persons under 21 years of age. We do not intentionally collect any personal information from minors.

If we learn that a person has registered on our platform by misrepresenting their age, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately at [email protected].

For users aged 21 and above only.

Section 10

10. Changes and Updates to This Policy

5z7770 may update this privacy policy from time to time. This may be necessary due to changes in services, new legal obligations or technological developments.

10.1 Notification of Changes

For significant changes, we will send a notification to your registered email address or within the platform. For minor changes, the updated date will be noted on this page.

10.2 Use After Changes

Continued use of our platform after a new policy is published will be considered acceptance of the revised privacy policy. If you do not agree with the new policy, the option to close your account is always available.

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10.3 Last Updated Date

The current version of this Privacy Policy became effective in 2026 and will remain in effect until further amendments.

Section 11

11. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We treat every privacy-related request or complaint with the highest priority and are committed to providing a resolution as soon as possible.